Events – INFOTEKS

OPTIMIZING HOTEL GUEST SEGMENTATION USINGK-MODES AND KNEEDLE ALGORITHMS

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November 6, 2026

OPTIMIZING HOTEL GUEST SEGMENTATION USINGK-MODES AND KNEEDLE ALGORITHMS

Generative AI (GenAI) offers significant opportunities to assist customer service personnel by generating natural-language responses, explaining complex information, and adapting messages to various customer needs. However, because AI-generated text carries risks of factual inaccuracy, missing details, and context misalignment, organizations cannot rely solely on its fluency. To address these challenges, a Human-in-the-Loop (HITL) approach emphasizes […]

EVALUATING GENERATIVE AI-ASSISTED CUSTOMER SERVICECOMMUNICATION THROUGH A HUMAN-IN-THE-LOOP APPROCH

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November 6, 2026

EVALUATING GENERATIVE AI-ASSISTED CUSTOMER SERVICECOMMUNICATION THROUGH A HUMAN-IN-THE-LOOP APPROCH

In response to the challenge of analyzing categorical Property Management System (PMS) data where conventional K-Means clustering falls short, a study in the SKANIKA Journal introduces an unsupervised machine learning pipeline using K-Modes clustering and the Kneedle algorithm. Analyzing 43,340 clean guest profiles from four-star hotels in Bali, the framework utilizes Cao initialization for reproducible […]

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IoT-Based Smart Farming for Black Soldier Fly (BSF) Cultivation

Smart farming has emerged as an innovative approach to modern agriculture by integrating digital technologies, particularly the Internet of Things (IoT), to improve efficiency and productivity. One promising application of this concept is in the cultivation of Black Soldier Fly (BSF) larvae, which are widely used for organic waste management and as a high-protein animal […]

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Revolutionizing Japanese Calligraphy Learning through AI-Powered Hand Gesture Technology

In our rapidly evolving digital era, traditional arts like Japanese calligraphy (Shodo) are often seen as difficult or impractical for the younger generation to learn. To bridge this gap between cultural heritage and modern technology, a new interactive game has been developed: “Hand Gesture Game Kaligrafi Jepang Dengan Konsol Tangan”. Created by Ida Ayu Putu […]

International Hiragana Hand Gesture Calligraphy Competition

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April 9, 2026

International Hiragana Hand Gesture Calligraphy Competition

This photograph captures a moment of shared focus and potential during an observation related to the International Hiragana Hand Gesture Calligraphy Competition. Hosted at Timedoor Tukad Yeh Aye, Renon, a group of Indonesian students is gathered around a laptop on a desk, which presumably displays something about this unique and innovative cultural event. The image […]